Reward and Punishment Doesn’t Work

Sistem rewards and punishments (hadiah dan hukuman) tidak berjalan dengan baik pada semua kasus. Rewards and punishments baik untuk pekerjaan yang sudah terdefinisi dengan jelas solusinya, pekerjaan yang rutin, baku, dan sudah ada aturan / cara mainnya. Namun sebaliknya malah berdampak buruk untuk pekerjaan yang membutuhkan kreativitas.

Telah dilakukan percobaan, ketika rewards and punishments diterpakan ke suatu masalah yang butuh kreativitas, untuk mendapatkan penyelesaian malah membutuhkan waktu lebih lama daripada tidak diberikan apapun. Sebaliknya, ketika rewards and punishments diterpakan untuk masalah yang sudah lebih jelas solusinya, penyelesaiannya didapat lebih cepat.

There is a mismatch between what science knows and what business does. Here is what science knows.

One: Those 20th century rewards, those motivators we think are a natural part of business, do work, but only in a surprisingly narrow band of circumstances.

Two: Those if-then rewards often destroy creativity.

Three: The secret to high performance isn’t rewards and punishments, but that unseen intrinsic drive– the drive to do things for their own sake. The drive to do things cause they matter.

We already know this. The science confirms what we know in our hearts. So, if we repair this mismatch between science and business, if we bring our motivation, notions of motivationinto the 21st century, if we get past this lazy, dangerous, ideology of carrots and sticks, we can strengthen our businesses, we can solve a lot of those candle problems, and maybe, maybe — we can change the world.

 

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